Pretty in Pink Cleaning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or use our services, website, or communicate with us.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, address, and any other information you provide when contacting us or booking our services.
- Payment Information: Credit card or bank details for billing purposes, processed through a secure third-party payment gateway and will not be kept on file.
- Service-Related Information: Information related to your cleaning preferences, home specifications, or feedback on services.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, schedule, and fulfill your cleaning services.
- Customer Support: To respond to your inquiries, handle complaints, and improve our customer service.
- Payment Processing: To process payments securely through our third-party payment processor.
- Communication: To send you service-related updates, promotions, and marketing materials (if you have consented).
- Legal Compliance: To comply with legal obligations and to resolve disputes.
3. Sharing of Information
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SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Our payment gateway uses encryption and secure protocols to handle your payment details.
5. Your Rights
You have the right to:
- Access and update your information.
- Request the deletion of your information.
- Opt-out of marketing communications.
To exercise these rights, please contact us at team@prettyinpinkcleaning.com or call us at 602-909-7002.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track website usage and improve our services. You can control or disable cookies through your browser settings.
7. Children’s Privacy
Our services are not directed towards children under the age of 16, and we do not knowingly collect information from minors. If we become aware that we have collected information from a child under 16, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Pretty in Pink Cleaning: team@prettyinpinkcleaning.com or call us at 602-909-7002.